Client Care & FAQ
Orders
Once an order is placed, you will receive a confirmation email. Orders are typically processed within 1-2 business days. You can monitor your status via the tracking link provided in your shipping notification.
Shipping
We offer worldwide tracked shipping from our London studio. UK deliveries typically arrive within 2-3 days, while international orders range from 5-10 days depending on the region.
Returns & Sizing
We accept returns within 14 days of receipt. Items must be in original condition with tags. For sizing, please refer to our detailed fit guides on each product page to ensure the perfect British tailored silhouette.
Payments & Product Care
We accept all major credit cards and secure payments. To preserve the quality of your linen and silk garments, we recommend professional dry cleaning or careful hand washing in cold water.